Meet Our Executive Leadership Team
Learn more about Libro’s team of chief officers.
Shawn Good President & Chief Executive Officer
Shawn is an inspirational leader with more than 25 years of credit union and financial services experience and a commitment to lifelong learning, leadership and development.
He was previously the President and CEO of Prospera Credit Union in BC and, most recently, CEO at SaskCentral in Saskatchewan. Shawn holds an Executive MBA from Queen’s School of Business, attained his ICD.D from the Institute of Corporate Directors at the Rotman School of Business, and completed the Strategic Leadership program at the Banff Leadership Centre. He has been recognized nationally with awards including the 2009 National Young Leader award, selected by Credit Union Central of Canada. Shawn was elected to the Central 1 Board of Directors in 2024, and has served on numerous financial services boards including Everlink, Concentra Bank, CUCC, as well as several community organizations.
Shawn and his wife Jen have three adult children and live in the Waterloo region. He enjoys hockey, fishing, and they all enjoy spending time at their cottage in northern Ontario.
Janet Johnson Chief Financial Officer
Driven by Libro’s purpose, Janet provides leadership in the areas of Finance, Treasury, Payment Services, Facilities, and Corporate Services. The teams are responsible for safeguarding Owners’ assets with utmost care to maximize Libro’s contribution to our communities and providing exceptional service to Libro Owners.
With Libro since December 2018, Janet has extensive experience in Accounting, Assurance, and Risk Management and spent two years gaining international experience in Australia. She holds an Honours Business Administration from the Richard Ivey School of Business, a Master of Accounting from the University of Waterloo, and is a Chartered Professional Accountant (CPA, CA). Janet continues to expand her knowledge through executive education.
Janet is grateful for a strong support system including her husband, two boys, and extended family. Outside of work, Janet enjoys being outdoors as much as possible, whether it is playing with her kids, hiking in the woods, or doing yard work.
Diane Dou Chief Operating Officer
An experienced and award-winning career COO, Diane has specialized in leading business strategy as well as key lines of business, including commercial, retail, wealth, call centres, and centralized operations. She has held COO/CXO roles with HSBC Retail Banking & Wealth Management Canada, HSBC Investment Funds Canada, Prospera Credit Union and Blueshore Financial. A strategic and innovative leader with a deep understanding of the credit union system and financial services industry, she served as the Managing Director for Ernst & Young (EY), leading Financial Services practices in Western Canada, and has helped lead a number of significant M&A transactions.
Diane has her MBA, Global Asset & Wealth Management and strong governance experience including her ICD.D designation. She has served on the Aviso Wealth board of directors and is a member of the Advisory Board for Morrison Park Advisors, a Bay Street investment banking firm. Diane also has a strong technology background; she has a degree in Computer Science and is a Microsoft Certified Engineer.
Diane is a community catalyst, having been part of a number of non-profit and community boards, including the Terry Fox Foundation, the Abbotsford Airport Authority and the Business and Innovation Committee of the City of Abbotsford. Her experience leading at scale includes recognition as the best women-led places to work in financial services.
Brian Aalbers Chief People & Governance Officer
As a values-based leader, Brian provides leadership in all areas of People & Governance, including HR Business Services, HR Operations, Learning & Development, Staff Experience, Communications & Public Relations, Corporate Governance, and Executive Services. The team strives to attract and retain purpose-centred talent, sustain a diverse culture of curiosity, and enhance the experiences of those who call Libro home.
Brian holds a Bachelor’s in Business Administration from Calvin University, along with certificates from the Ivey Executive Leadership Program, Human Centred Design, and SCRUM Alliance. He has also been recognized as a Global & National Young Leader within the credit union system. Brian has called Libro home since 2006 and has served the credit union in several areas, including personal, agricultural and commercial lending, branch leadership, Strategy & Innovation and Brand.
In his community, Brian is an energetic youth soccer coach, serves as an elementary school Board Chair, supports a community Bursary Fund, and is the former Chair of the Canadian Credit Union National Young Leaders Committee. None of this would be possible without the unbelievable support of his wife Sarah, a registered Social Worker, and the inspiration provided by their three growing children – James, Emily, and Micah.
Michael Smit Chief Experience & Transformation Officer
Michael and his team support visionary leadership at Libro dedicated to building the Libro Brand, shaping remarkable journeys, and driving meaningful change. With a passion for innovation and a keen eye for Owner-centric strategies, they redefine how we engage and evolve as a credit union. He oversees the areas of enterprise strategy lead support, strategic partnerships, enterprise project management, Owner experience, marketing, purpose integration, government relations, and offensive data.
Michael holds a Bachelor of Commercial Studies from Western University, and Executive Education from MIT in Strategy and Innovation. He also has completed training in Agile, Innovation through Human Centered Design and is a certified Lean Greenbelt champion. Since joining the credit union system in 2005, Michael has also worked in a variety of branch-based roles leading teams in commercial, agricultural, and personal lending, bringing an understanding of Owners’ needs from his experience.
A strong champion of the credit union system, Michael has served on national and provincial marketing committees. Locally he has served on boards and committees with several non-profit organizations, hospital foundations, and sports associations, and is currently on the board of directors for the Canadian Credit Union Association. Michael and his wife, Christine, a Registered Physiotherapist, live in Lambeth and have three children who are active in hockey and baseball.
Silvia Brudar Chief Risk Officer
In the role of CRO, Silvia is responsible for Libro’s risk management framework, including management and oversight of enterprise, strategic, financial, information technology, cybersecurity, anti-money laundering, operational, business continuity, and credit risk, along with all elements of regulatory compliance.
Prior to joining Libro, Silvia has held progressively senior positions in Risk Management, including Interim CRO at Concentra Bank, most recently the VP Credit Risk at EQB. Her broad experience in risk, product and business management, as well as in risk consulting sets her up well to bring a balanced view in effectively managing Libro’s various risk exposures within established risk appetite levels. She has an impressive track record of leadership, building strong relationships with stakeholders, and has great enthusiasm for Libro and the CU sector.
Silvia holds an MBA from the University of Toronto. She enjoys skiing, road biking, yoga, and is a marathon runner.
Chris Palmer Chief Information & Technology Officer
Joining Libro to support the Information Systems Department with leadership on an interim basis during 2024, Chris has more than 25 years of experience of financial services technology roles, including time as a systems analyst with Libro early in his career.
Previously Senior VP of Product Vision and Strategy with customer communications specialists Doxim, following Doxim’s acquisition of Neocog Technologies, which he founded in 2000. Chris has also worked as a Professor of Information Technology at Fanshawe College and began his career as a technical analyst for RBC.
Chris holds bachelor’s degrees in Music Performance and Computer Science and an MBA from the Richard Ivey School of Business at Western University. He lives in London with his wife and three adult children and enjoys spending time with them at their cottage on a small lake just south of Parry Sound.